Help Center
Frequently Asked Questions
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also view order status in your account under 'Your Orders'.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original condition with tags attached. See our Returns page for complete details.
How long does shipping take?
US standard shipping takes 5–8 business days and costs $5.99, with free standard shipping on orders over $100. US express shipping takes 2–3 business days and costs $9.99.
What payment methods do you accept?
We accept major credit and debit cards through secure checkout. Additional payment options may be shown at checkout when available.
How do I cancel an order?
Orders can be cancelled within 1 hour of placement. Contact customer support immediately at support@vistaleon.com.