Returns & Refunds
30-Day Return Policy
Shop with confidence - easy returns on most items
Return Eligibility
Eligible for Return
- • Items in original, unused condition
- • Products with original tags attached
- • Items in original packaging
- • Returns initiated within 30 days
Not Eligible
- • Items marked as "Final Sale"
- • Personalized or custom items
- • Intimate apparel and swimwear
- • Items showing signs of use or damage
How to Return
- Log into your account and go to "Your Orders"
- Select the item(s) you wish to return
- Choose your return reason and print the prepaid shipping label
- Pack the item securely in its original packaging
- Drop off at any authorized shipping location
Refund Timeline
Refunds are processed within 5-10 business days after we receive your return. The refund will be credited to your original payment method. Please note that your bank may take additional time to post the credit to your account.
Questions about returns?
Contact our support team at returns@vistaleon.com